NordicTrack Grand Tour Bike Customer Review
DO NOT purchase this bike. This bike was delivered defective. The resistance is only at one level. The resistance is very tight at level 1. There is no change to resistance.
As I increase the resistance, called customer service and was sent a new resistance motor. Had to replace ourselves with instructions from a you tube video sent to us by customer service. The video replacement instructions were of any entirely different bike and not even close to how my bike is set up.
After all this trouble, the new motor did not fix the issue. Called customer service again and they were willing to replace other parts. At that point, I decided I no longer wanted this bike.
Spoke to returns and they were more than willing to refund my money which takes 3-4 weeks to refund me. Which is absurd!
The best part was they told me to dispose of the bike. Just throw it away! That should speak for itself! Bike is not worth the price!
Once I have my refund, I will gladly put this item in the trash where it belongs!